SMS Terms & Conditions

Last updated: September 22, 2026  ·  Effective: September 22, 2026

1. Program description

Quick Call Locksmiths (“we,” “us,” “our”) operates a customer-care text messaging program under the program name Quick Call Locksmiths Service Alerts. The program is used to communicate with customers and inquirers about locksmith service requests they have made with us.

All messages are sent from our business number (629) 262-9768. These SMS Terms & Conditions form part of our Terms of Service and should be read with our Privacy Policy.

2. How you opt in

We send text messages only to people who have given express consent. There are three ways consent is given, and we keep a record of which one applied, together with the date and time:

1. Website form. On the “Request a call back” form on our home page and on the service request form on our Contact page, an optional consent checkbox appears beneath the form. The checkbox is not pre-selected, and the form can be submitted without it. The disclosure shown beside that checkbox reads:

   “By checking this box, I agree to receive SMS text messages from Quick Call Locksmiths at the mobile number I provided above. Messages may include appointment confirmations, technician dispatch and arrival updates, price estimates, job follow-up and replies to questions I send. Message frequency varies. A typical service request generates 2 to 6 messages. Message and data rates may apply. Reply STOP to any message to opt out at any time, or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms & Conditions.”

2. Verbal consent on a call. During a phone call, a dispatcher may ask whether you would like job updates by text. If you agree, the dispatcher reads you the same disclosure and logs your consent against the job record.
3. You text us first. If you send a text message to (629) 262-9768, we treat that as consent to reply to you by text about your inquiry.

Consent to receive text messages is not a condition of purchasing any goods or services. You will receive exactly the same service if you decline.

3. Message types and frequency

Messages you may receive under this program:

• Confirmation that we received your service request
• Technician assignment, dispatch notice and estimated arrival updates
• Written price estimates and approval requests
• Job-completion notices, receipts and invoice links
• Service follow-up and warranty information
• Replies to questions you send us by text

Message frequency varies and depends on your job. A typical service request generates between two and six messages. We do not send recurring promotional or marketing text messages under this program.

4. Cost

We do not charge you for the text messages themselves. Message and data rates may apply depending on your mobile plan and carrier. Check with your wireless provider if you are unsure of your plan's rates for text messages.

5. How to opt out with STOP

You may opt out at any time. Reply STOP to any message you receive from us. We also honor END, QUIT, CANCEL, UNSUBSCRIBE and REVOKE, in any capitalization and with or without punctuation.

You are not limited to those keywords. We honor an opt-out made by any reasonable method. That includes telling a dispatcher on the phone, replying in plain words such as “please stop texting me,” emailing support@qclocksmiths.com, or calling (629) 262-9768. You do not have to use a particular word or format.

After you opt out, we will send a single message confirming that you have been unsubscribed, containing no promotional content, and we will send no further messages to that number unless you opt in again. Keyword opt-outs are processed immediately. Opting out of text messages does not cancel your service request. We will simply contact you by phone or email instead.

6. How to get help with HELP

Reply HELP to any message for information about the program and how to reach us. You can also call (629) 262-9768 at any hour, or email support@qclocksmiths.com.

7. Carriers and delivery

Our messaging program is supported on major United States wireless carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost, Cricket, MetroPCS and Google Voice, as well as many smaller and regional carriers.

8. Eligibility and your responsibilities

• You must be at least 18 years old, or the age of majority where you live.
• You must be the account holder of the mobile number you give us, or have the account holder's permission to enroll that number.
• You must tell us if you change or give up your mobile number, so that messages intended for you are not sent to someone else. Email support@qclocksmiths.com or call (629) 262-9768 to update your number.
• You are responsible for any message and data charges your carrier applies to your account.

9. Privacy of your mobile information

The full detail of how we collect, use and protect your information is in our Privacy Policy.

10. Sample messages

Representative examples of the messages sent under this program. Square brackets mark values that change from message to message.

Message type	Example
Dispatch confirmation	Quick Call Locksmiths: Hi Jane, your technician Marcus is en route to 377 Athens Way and should arrive by 2:40 PM. Reply HELP for help, STOP to unsubscribe.
Written estimate	Quick Call Locksmiths: Your estimate for a residential lockout at 12 Elm St is $[AMOUNT], all in. Reply YES to approve before we begin. Msg&data rates may apply. Reply STOP to unsubscribe.
Job complete / receipt	Quick Call Locksmiths: Job complete. Thanks, Jane. Your receipt is here: [LINK]. Questions? Call (629) 262-9768. Reply STOP to unsubscribe.
Customer care reply	Quick Call Locksmiths: Yes, we can cut and program a replacement key for a 2019 Honda Civic on site. Call (629) 262-9768 to book. Reply STOP to unsubscribe.

11. Changes to these SMS terms

We may update these SMS Terms & Conditions from time to time. The “Last updated” date at the top of this page reflects the current version. Material changes to the program will be posted here before they take effect.

12. Contact us about this program